Wednesday, August 1, 2012

Players Will Now Receive Details about Their Tribunal Cases


Hey Summoners,
Team Player Behavior & Justice (PB&J) would like to introduce a new experimental feature – the Reform Card.
From research on the psychology of learning, we know that the effectiveness of learning depends on variables such as the speed and clarity of the feedback loop. This feature addresses the clarity of feedback by providing users with a case file that gives additional details about why they were punished by the Tribunal. This feature will trickle out to users over the next week or two, so some bans may still receive a regular e-mail until we fully convert to the new system. Because it is new tech, we cannot retroactively give players Reform Cards! Attached below is a sample of the kind of details players will be able to see in the case file.


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